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How do I suspend/resume my campaign?

You can suspend and resume campaigns that are currently being delivered and those scheduled to be delivered at a later date.

To suspend/resume the delivery of a campaign that is in progress:

Progress indicators are available for all campaigns under the Dashboard, Campaign tab, and on the Campaign detail view so you can monitor the delivery as it happens in realtime. Click on the campaign name and click on the Suspend button to suspend the delivery of your campaign.

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You may resume sending at a later time by locating the campaign on your Campaigns tab, accessing it, and clicking the available Resume button.

You may also Terminate the campaign.

To suspend/resume the delivery of a campaign that is scheduled to be sent at a later time:

You will see all campaigns that are scheduled to be sent in the next 7 days in your Dashboard under the section labeled Latest Activity > Scheduled, as well as under your Campaigns tab. Click on the campaign name and click on the Unschedule button to suspend the delivery of your campaign.

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You may also reschedule your campaign or resume at a later time by locating the campaign on your Campaigns tab, accessing it, and clicking the available Resume button.

Important: All suspended campaigns still count towards your monthly email limit (where applicable).